Privacy Policy

This Privacy Policy is an electronic record in the form of an electronic contract formed under the Information Technology Act, 2000 and the Rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the Information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between You and mindZvue (both terms defined below). The terms of this privacy policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the “I accept” tab or by use of the website or by other means) and will govern the relationship between You and mindZvue for your use of the Website (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data of Information) Rules, 2011 under Information Technology Act, 2000; that require publishing of the privacy policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully. By using the website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this website. You hereby provide your unconditional consent or agreements to mindZvue as provided under Section 43A and Section 72A of Information Technology Act, 2000.

By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by mindZvue as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

mindZvue Technologies Private Limited and its affiliates (individually and/ or collectively, "mindZvue") is/are concerned about the privacy of the data and information of users accessing mindZvue’s websites, mobile sites or mobile applications ("Website") on the Website and otherwise doing business with mindZvue. The terms "We" / "Us" / "Our" individually and collectively refer to each entity being part of the definition of mindZvue and the terms "You" /"Your" / "Yourself" refer to the users. This Privacy Policy is a contract between You and mindZvue, whose Website You use or access or You otherwise deal with. This Privacy Policy shall be read together with the respective Terms of Use or other terms and condition of mindZvue.

mindZvue has provided this Privacy Policy to familiarize You with:
  • The type of data or information that You share with or provide to mindZvue and that mindZvue collects from You;
  • The purpose for collection of such data or information from You;
  • mindZvue information security practices and policies;
  • mindZvue’ policy on sharing or transferring Your data or information with third parties. This Privacy Policy may be amended / updated from time to time. Upon amending / updating the Privacy Policy, we will accordingly amend the date above. We suggest that you regularly check this Privacy Policy to apprise yourself of any updates. Your continued use of Website or provision of data or information thereafter will imply Your unconditional acceptance of such updates to this Privacy Policy.
  • The "Information" (which shall also include data) provided by You to mindZvue or collected from You by mindZvue may consist of "Personal Information" and "Non-Personal Information".
  • Personal Information: “Personal Information” is Information collected that can be used to uniquely identify or contact You. Personal Information for the purposes of this Privacy Policy shall include, but not be limited to:
    1. Your name;
    2. Your telephone number;
    3. Your email address;
    4. Internet Protocol address;
    5. Any other items of ‘sensitive personal data or information' as such term is defined under the Information Technology (Reasonable Security Practices And Procedures And Sensitive Personal Data Of Information) Rules, 2011 enacted under the Information Technology Act, 2000;
    6. Identification code of your communication device which You use to access the Website or otherwise deal with mindZvue;
  • Non-Personal Information: mindZvue may also collect information other than Personal Information from You through the Website when You visit and / or use the Website. Such information may be stored in server logs. This Non-Personal Information would not assist mindZvue to identify You personally. This Non-Personal Information may include:
    1. Your geographic location,
    2. Details of Your telecom service provider or internet service provider,
    3. The type of browser (Internet Explorer, Firefox, Opera, Google Chrome etc.),
    4. the operating system of Your system, device and the Website You last visited before visiting the Website,
    5. The duration of Your stay on the Website is also stored in the session along with the date and time of Your access, Non-Personal Information is collected through various ways such through the use of cookies. mindZvue may store temporary or permanent ‘cookies' on Your computer. You can erase or choose to block these cookies from Your computer. You can configure Your computer's browser to alert You when we attempt to send You a cookie with an option to accept or refuse the cookie. If You have turned cookies off, You may be prevented from using certain features of the Website.
    You hereby represent to mindZvue that:
  • The Information you provide to mindZvue from time to time is and shall be authentic, correct, current and updated and You have all the rights, permissions and consents as may be required to provide such Information to mindZvue.
  • mindZvue officers, partners, employees, contractors or agents shall not be responsible for the authenticity of the Information that You or any other user provide to mindZvue. You shall indemnify and hold harmless mindZvue and its officers, partners, employees, contractors or agents and any third party relying on the Information provided by You in the event You are in breach of this Privacy Policy including this provision and the immediately preceding provision above.
  • Your Information will primarily be stored in electronic form however certain data can also be stored in physical form. We may store, collect, process and use your data in countries other than Republic of India but under compliance with Applicable Laws (“Applicable Laws” shall mean and include all applicable statutes, enactments, acts of legislature or the Parliament, laws, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, directives and orders of any governmental authority, tribunal, board, court of India). We may enter into agreements with third parties (in or outside of India) to store or process your information or data. These third parties may have their own security standards to safeguard your information or data and we will on a commercial reasonable basis require from such third parties to adopt reasonable security standards to safeguard your information / data.
  • Purpose for collecting, using, storing and processing Your Information mindZvue collects, uses, stores and processes Your Information for any purpose as may be permissible under Applicable Laws (including where the Applicable Laws provide for such collection, usage, storage or processes in accordance with the consent of the user) connected with a function or activity of mindZvue shall include the following:
    1. to facilitate Your use of the Website or other services of mindZvue;
    2. to respond to Your inquiries or fulfill Your requests for information about the various products and services offered on the Website;
    3. to provide You with information about products and services available on the Website and to send You information, materials, and offers from mindZvue;
    4. to send You important information regarding the Website, changes in terms and conditions, user agreements, and policies and/or other administrative information;
    5. to send You surveys and marketing communications that mindZvue believes may be of interest to You;
    6. to personalize Your experience on the Website by presenting advertisements, products and offers tailored to Your preferences;
    7. to help You address Your problems incurred on the Website including addressing any technical problems;
    8. for proper administering of the Website;
    9. to conduct internal reviews and data analysis for the Website (e.g., to determine the number of visitors to specific pages within the Website);
    10. to improve the services, content and advertising on the Website;
    11. to facilitate various programmes and initiatives launched by mindZvue or third party service providers and business associates;
    12. to analyze how our services are used, to measure the effectiveness of advertisements, to facilitating payments;
    13. to conducting academic research and surveys;
    14. to protect the integrity of the Website;
    15. to respond to legal, judicial, quasi judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law;
    16. to conduct analytical studies on various aspects including user behavior, user preferences etc.;
    17. to permit third parties who may need to contact users who have bought products from the Website to facilitate installation, service and any other product related support;
    18. to implement information security practices;
    19. to determine any security breaches, computer contaminant or computer virus;
    20. to investigate, prevent, or take action regarding illegal activities and suspected fraud,
    21. to undertake forensics of the concerned computer resource as a part of investigation or internal audit;
    22. to trace computer resources or any person who may have contravened, or is suspected of having or being likely to contravene, any provision of law including the Information Technology Act, 2000 that is likely to have an adverse impact on the services provided on any Website or by mindZvue;
    23. to enable a potential buyer or investor to evaluate the business of mindZvue. [Individually and collectively referred to as ("Purposes")] You hereby agree and acknowledge that the Information so collected is for lawful purpose connected with a function or activity of mindZvue or any person on their respective behalf, and the collection of Information is necessary for the Purposes.
Sharing and disclosure of Your Information:

You hereby unconditionally agree and permit that mindZvue may transfer, share, disclose or part with all or any of Your Information, within and outside of the Republic of India to mindZvue and to third party service providers / partners / banks and financial institutions for one or more of the Purposes or as may be required by the Applicable Laws. In such a case we will contractually obliged the receiving parties of the Information to ensure the same level of data protection that is adhered to by mindZvue under the Applicable Laws.

You acknowledge and agree that, to the extent permissible under the Applicable Laws, it is adequate that when mindZvue transfers Your Information to any other entity within or outside Your country of residence, mindZvue will place contractual obligations on the transferee which will oblige the transferee to adhere to the provisions of this Privacy Policy.

mindZvue may also share Personal Information if mindZvue believes it is necessary in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of various terms and conditions or our policies.

We reserve the right to disclose your information when required to do so by law or regulation, or under any legal obligation or order under law or in response to a request from a law enforcement or governmental agency or judicial, quasi-judicial or any other statutory or constitutional authority or to establish or exercise our legal rights or defend against legal claims.

You further agree that such disclosure, sharing and transfer of Your Personal Information and Non-Personal Information shall not cause any wrongful loss to You or to any third party, or any wrongful gain to us or to any third party.

Security & Retention

The security of your Personal Information is important to us. mindZvue strives to ensure the security of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, mindZvue adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where mindZvue stores Your Personal Information. mindZvue shall adopt reasonable security practices and procedures as mandated under Applicable Laws for the protection of Your Information. Provided that Your right to claim damages shall be limited to the right to claim only statutory damages under Information Technology Act, 2000 and You hereby waive and release mindZvue from any claim of damages under contract or under tort.

mindZvue may share your Information with third parties under a confidentiality agreement which inter alia provides for that such third parties not disclosing the Information further unless such disclosure is for the Purpose. However, mindZvue is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. mindZvue is not liable for any loss or injury caused to You as a result of You providing Your Personal Information to third party (including any third party websites, even if links to such third party websites are provided on the Website).

Notwithstanding anything contained in this Policy or elsewhere, mindZvue shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A Force Majeure Event shall mean any event that is beyond the reasonable control of mindZvue and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorised access to computer, computer system or computer network, computer crashes, breach of security and encryption (provided beyond reasonable control of mindZvue), power or electricity failure or unavailability of adequate power or electricity.

While We will endeavor to take all reasonable and appropriate steps to keep secure any Personal Information which We hold about You and prevent unauthorized access, You acknowledge that the internet or computer networks are not fully secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information.

You agree that all Personal Information shall be retained till such time required for the Purpose or required under Applicable Laws, whichever is later. Non-Personal Information will be retained indefinitely.

User discretion and opt out

You agree and acknowledge that You are providing Your Information out of your free will. You have an option not to provide or permit mindZvue to collect Your Personal Information or later on withdraw Your consent with respect to such Personal Information so provided herein by sending an email to the grievance officer or such other electronic address of mindZvue as may be notified to You. In such case, You should neither visit any Website nor use any services provided by mindZvue nor shall contact mindZvue.

You can add or update Your Personal Information on a regular basis. Kindly note that mindZvue would retain Your previous Personal Information in its records.

Grievance Officer

If you find any discrepancies or have any grievances in relation to the collection, storage, use, disclosure and transfer of Your Personal Information under this Privacy Policy or any terms and conditions or policies of mindZvue, please contact the following:

For mindZvue:

Mr. Sanket Chouksey, the designated grievance officer under Information Technology Act, 2000 E-mail:

The details of the grievance officer may be changed by us from time to time by updating this Privacy Policy.

Business / Assets Sale or Transfers

mindZvue may sell, transfer or otherwise share some or all of its assets, including Your Information in connection with a merger, acquisition, reorganization or sale of assets or business or in the event of bankruptcy. Should such a sale or transfer occur, mindZvue will reasonably ensure that the Information you have provided and which we have collected is stored and used by the transferee in a manner that is consistent with this Privacy Policy. Any third party to which mindZvue transfers or sells as aforesaid will have the right to continue to use the Information that you provide to us or collected by us immediately prior to such transfer or sale.

Further Acknowledgements

You hereby acknowledge and agree that this Privacy Policy:

  • is clear and easily accessible and provide statements of mindZvue policies and practices with respective to the Information;
  • provides for the various types of personal or sensitive personal data of information to be collected;
  • provides for the purposes of collection and usage of the Information;
  • provides for disclosure of Information; and
  • provides for reasonable security practices and procedures.